Stokes Used Cars
First let me state I had been searching for a good used car for several weeks due to my vehicle being involved in an accident, so I was not prepared to start with a car payment. So not only was I looking for a decent car payment, but a reliable vehicle and something that I felt comfortable with. At the time I drove into Stokes Used cars I was not really a happy camper, but your salesperson Darius being the professional that he is picked right up on my attitude and said "I will do all I can to make sure you leave here happy today". Well I must say he is a man of his word. I told him my circumstances, what I was looking for even the colors I would prefer to look at. The next move was into finance and that experience was very favorable for me as well. Especially after just leaving Stokes-Brown Toyota on Hwy 278 (they called me to come over to look at vehicles) Once I got there and did credit application, which Tony (salesperson) was great, sales manager could use some more dealing with people skills 101. Basically said without showing me any vehicles, that it was nothing they could do for me unless I had a cosigner or more than the $2000.00 I told them I wanted to work with. So I left but I did tell that sales manager I will GET A CAR! And thank you Darius and Stokes Used Car management I will be going back to Stokes-Brown and show that sales manager I got a car and so far very pleased with the look, operations and finance aspects of the vehicle. I also want to commend your business for employing young men and giving them some hope for tomorrow. I work in law enforcement and I see so many that life for them is basically over there is no hope for tomorrow for them other than incarceration or worst. So KUDOS to you and your staff for the OUTSTANDING role models you are shaping up to go into the community to make a difference. Darius I pray for many years of success to him that one day he will be the proud owner of his own car dealership business. May God shower down His blessings upon each of you!!! Rhonda
I've purchased many cars. Thomas was an awesome consultant. Personable and very easy to talk to which is rare in their line of work. I'd definitely go back ONLY to do business with Thomas and Andrew, the general sales manager. They've truly earned not only my business, but my respect as well.
Matt West made this a great experience!! He made sure I was comfortable and kept me informed during the process. I made a friend as well as getting a GREAT car!!! I am very happy and will recommend Matt and Stokes to family and friends.
Greatest Experience Ever
I loved my experience with Stokes Used Cars. DJ was very helpful and patient and did what it took to get the job done. I would definitely recommend this dealership to anyone. We drove in as soon as I got off of work and he greeted us and saw us before our appointment time. I am known to be a difficult person but he worked with me as I changed my mind time after time and helped me to get the car that I love. Their customer service was A-1!
Response: Thank you Courtney, we want to truly thank you for doing business with us. Thank you for taking the time to write us a review of your experience with us here.
Out of town and back on the road
Thank You Stokes!!!
My family and I were traveling to Ohio from Florida on New Years Eve and our Honda Odyssey began to have engine troubles. We hit the search on our smartphones and Stokes popped right up,. We gave them a call and they scheduled us right in. They had my family and I on the road again in less then 2 hrs
I love stokes
I am truly beyond words to commend and show gratitude,appreciation and humbleness to the entire Stokes team. The experience was true professionalism at its best.The entire process was effortless and they all made me feel welcomed & that they really cared. I loved the experience and hope to purchase my next vehicle from Stokes as well. I highly recommend them to any serious vehicle seeker.Thanks again and continued success.
Josh was most helpful, friendly and knowledgeable. He did everything possible to make sure we were happy with our car buy. When we buy again I can see us coming back to your dealership.
The Greatest Experience Ever
Thank you guys for everything. Mr. Matthew West you made my daughter's day :) We felt the love as soon as we walked through the door.My daughter is now riding in a 2013 Dodge Dart. This is her first car so she very excited. The day of our purchase, we saw a sign on your wall that stated " WHEN YOU GET THAT NEW CAR FEELING". You should have seen my daughter facial expression lol. She was smiling from ear to ear. Matt your hard word and dedication helped us find the car that we were looking for as well as the at the right price that fits our budget. Again I want to say thank you and the rest of your team for making us a part of the Stokes family.
This was the first time I can truly say that I had a really good experience when purchasing a new car. Everyone was very helpful and nice. Mr. Matthew West went over and beyond to help me select the right car for my daughter at a great price.He has a great since of humor and seems to love what he does.I felt like a part of the family as soon as I walked in the door.My daughter was very excited about me getting her her very first car and when she spotted that 2013 Dodge Dart you should have seen her facial expression lol. Will I refer friends and family to Stokes Used Cars? You better believe it!!!Next time Matthew West I will be there to purchase a car for myself. I love Stokes Used Cars and Thanks Matt for everything, I will see you guys soon.
I love my car
I would like to thanks Mr. Matthew West and my mother for getting me my first car. I am so proud to drive around in my new Dodge Dart. I love this car,however, my mother is still a little nervous about me driving lol but I am a safe driver. Thank you Mr. Matthew West for helping my mother find the right car for me. I love you Stokes.